She was incredibly patient and helpful. Very knowledgeable and thorough. She has many contacts for services that were needed during the selling process (plumbers, garage door guys, etc.) I would highly recommend her to anyone in need of a realtor!
I have worked with her on 2 separate occasions, once to sell a house and once to buy a house. I was incredibly impressed with how she handled both situations. Her communication skills, experience, intelligence, and ability to negotiate were fully tested due to some unforeseeable challenges that popped up. She made me feel very comfortable and confident as she methodically took care of everything. As you can see she has great skills as a Realtor, but my favorite thing about her is that she genuinely cares for the people she represents. She treated me like family, and from what I’ve heard she treats all of her clients like that. So, if you’re looking for a Realtor I fully recommend that you use her, you won’t be disappointed.
!!!! She is straight to the point and gets things done. Donna was on vacation and still was in contact with us everyday. I would definitely recommend Donna to anyone.
Donna Austin. I feel confident when recommending Donna to my friends and family to assist them in one of the most important financial decisions of a lifetime. On both a personal and professional level I have found Donna to be a person of high principles and moral practices. As a Realtor, Donna contributes and gives back to the community of Pueblo. Donna has over 10 years of sales experience and is rightfully in the top five percent of Realtors nationwide. Her extensive knowledge is advantageous to Jones-Healy and Clients alike!
From the very start we knew Donna was dedicated to protecting our interest in the purchase of our home. There were many difficult hurdles to overcome and she was dedicated to and successful in overcoming all of them.
She is the epitome of what being a Realtor is about. She is a leader by example, exuding a tremendous work ethic, relentless attention to detail together with impeccable ethics and integrity. She has been vigilant in ongoing education, achieving several designations, as well as volunteering on several association board committees. Even with all this, she manages to make it a priority to be a strong participator in the life and activities of her husband and teenage son. When I need a great Realtor to work with my best friend or family, she is the one I trust knowing she will work for anyone and everyone to the best of her ability always in the best interest of her clients.
She is very knowledgeable about the housing market and found me the perfect house.
Donna; she always has her stuff together, and goes in 50 directions at one time. She is very diligent in her business, has great marketing ideas and carries them out with great enthusiasm. She also shares them with "THE GROUP" our networking group which I appreciate, There have been a couple of times that I have been on the verge of giving up, as working on commission is one of the hardest things to do, and we come together for the meetings once a week and I am inspired by her to carry on. Her passion for the American Cancer Society is one of the greatest things she gives of herself. Her unselfish acts of her time and fund raising efforts have helped as she is giving to the millions of patients that have this horrible disease in the smallest of the things that she does. I hope that someday they find a cure for Cancer because she is a big part of that, and I can say "Yes I Know Donna Austin". In her business life she genuinely cares for her clients, She keeps in touch with them, in case they should need anything, and goes with them from the sale to the closing table and after, Buying a home is a very stressful purchase, and if need be she goes to battle for her clients, I have been there, As I was an Escrow Officer, before I took on the Insurance world. I have more confidence in her I think then anybody else I know in the business community, I am very confident in handing my clients to her, I just wished there was more of them.
She is helpful above and beyond. I would highly recommend her for your real estate needs.
She was unable to assist me in searching for a home because she works in the pueblo/Fremont cou ty area. She referred me to very helpful, caring, and compassionate individuals. If she can't help she has reputable individuals that know real estate and lending to help you find the home you want and get you the loan that fits your budget and situation. Very pleased in the information and people Donna sent me to! Thank you so much for helping make my home buying process a huge SUCESS!
, best first time homebuyers experience she was professional informative and I felt like she had my best interest in mind I definitely recommend her.
She brings her years of experience nicely to the table.
She will make sure you find the home of your dreams and won't stop working for you even when the deal is done! Donna makes sure that you are not just another client. She takes the time to explain everything in detail when viewing houses and she will also make sure you don't make an investment that you will not be happy with. When it comes to selling your home, she is very professional when creating your listing, taking pictures to upload and getting you connected with networks to help repair/inspect anything that is needed. Glad to have Donna in my corner!
Not only was she patient with us but she was also a great teacher. Helped us understand the process and find the house we were looking for. With over 20 years of experience I wouldn’t trust anyone else to be our realtor than Donna herself.
By helping us see our home through the eyes of potential buyers, Donna gave us the perspective we needed to get our home “ready” for the market. Because of her hands on approach & help our home was successfully listed & sold in a staggering 3 weeks! The next month, Donna was an asset to our family again in the purchase of our new home. She listened carefully to our wants and needs, found exactly what we were looking for, walked us through the process from beginning to end & delivered what she promised. At Donna’s suggestion, we asked the seller to provide a home warranty. Thanks to Donna’s forethought, we had help when an emergency arose. The very week we moved in, we discovered a huge water leak. I immediately called Donna and she sprang into action! She was on the phone with the Seller’s Realtor, the warranty company, and the Inspector. Thanks to her diligence & perseverance, the problem was fixed. Donna is a woman of her word, an active participant in our community, a true inspiration & motivator, & definitely my Realtor!
Each time, Donna spent quality time addressing our needs and fighting for those things as well as what was right. If you want an honest, knowledgeable, hard working and dependable realtor then you, hands down, go with Donna Austin.
! If there is anyone you would want on your side to treat you fairly and give you all the knowledge you need to buy a new home she is the one. Donna will always work tirelessly for you and get you the very best deal. She will answer all your questions and provide you with the real estate knowledge you need to have to acquire your very own home. You need not look any further than Donna Austin!
She listened to our wants and needs and always gave us her honest opinions. We will use her for all of our future real estate needs and I 100% recommend to use her for all of yours as well!
Donna was a very key person in the purchase and building of our new home. Not only was she very knowledgeable and informative about everything to do with the real estate side of the deal, but she also was there to step in and mediate disagreements between the home builder and us (which she had to do often). Donna always did everything in her power to get questions answered as soon as possible, as well as kept us and the home builder on track throughout the entire process. My wife and I thought in the beginning of the building process we could handle most of this process ourselves but we soon realized that without Donna’s 110% and mediation skills we would have been lost throughout the whole process and ultimately we would have ended up walking away from the house or at the least been extremely unhappy with how it would have turned out. Donna promised us in the beginning that she would be by our side for the entire process and even now that the deal is done and we are moved in she continues to stand by her word and help us whenever needed. One of the most important values a person can have is standing by their word and following through with what they say they are going to do, and Donna Austin has lived up to that time and time again for us and we will not hesitate to call her in the future if we are looking for a new home.
We refer all of our family, friends, clients and investors to Donna that are interested in single family homes, investments or land parcels in Pueblo and Canyon City. She is professional, honest and experienced in all facets of real estate and she takes great care of the clients that we have referred to her. We follow up with them during the transaction and they all love her and are happy with exceptional customer service that she and her team provide. If you are looking for property or land in Pueblo, Canyon City or surrounding areas you have to reach out to Donna, she is your girl!! She will take great care of you and will ensure that every detail of the transaction is handled and that you are 100% satisfied during the process.
She is extremely efficient. She will guide you through any repairs that need to be done to your home. She will monitor your loan officer if you are using bank money to ensure your loan is not set aside. She will guide you through all escrow paperwork to ensure this process is done in a timely manner. She has an army of people who will repair and clean your home in a timely manner. She is a pleasure to work with and efficient.
Unbelievable communication and work ethic. Donna is a true gem and a hard act to follow for any other realtor out there. Best of the best! Would recommend is an understatement.
I recommend her 100%!!!
Thank you!
She also sold our others and now she is helping our daughter with her first home.
Super friendly and knowledgeable. I’ll be recommending her to everyone I know!
She is amazing. Her connections to local professionals and resources are a huge plus. She is a people person who gets to know you, your family, your needs, your home and then matches you with potential buyers and sellers. Text her at any time day or night and you are sure to get a quick response. It’s all about the relationships and Donna gets that!
I could count on her help for everything through the updates, inspections and repairs. 100% will be calling her for future real estate needs.
She is very knowledgeable in her job and what kinds of things needed to be done to sell a home. When we didn't know who to ask questions to or who to get work done with she always had a great answer. There were many times that we didn't make deadlines we had set with her to get the job done and fell short . She never pressured us to hurry and was always so flexible and kind. I will recommend her to everyone that I know that she can get the job done . Thank you for making this a quick painless process for me.
I replied on Donna for pretty much everything. She was fabulous 🤩
! She was helpful all the way in making the selection of my home. She gave very insightful advice and guidance through the whole process. Even after the purchase and the last signature has been signed, she is still following up and making sure all is well. I highly recommend Donna in realtor needs.
Reassured when in doubt. made the whole process very easy and profitable.
She was patient, helpful and keep me informed along the way, and the process moving forward. She was spot on when it came to pricing the property. She has lots of resources for people that you may need. I would highly recommend her to anyone in need of a realtor!
She is a very dedicated and detailed realtor. I have seen her help many clients with the process from start to finish. Not only does Donna work diligently for her clients but she differently becomes a friend to them. She does whatever it takes to get the job done and help her clients achieve their dream of homeownership. She is knowledgeable and has received many awards for her excellent work. She is highly recommend!!
Found us a house in a nice and quiet neighborhood in Pueblo. Kept us updated as well.
She goes above and beyond. We finally had the opportunity to use Donna on the sale of our home and we were completely satisfied. Our house sold for more than we were asking and she is always accessible to help
I was so impressed with her and the other entrepreneurs, I decided to join. Donna is by far our best member. She has been the winner of our membership drive every year. She is always generous and kind. She helps and inspires our entire group with her drive and tenacity. As a Realtor, she is diligent and tenacious. She continues to lear and is especially professional. Her reputation is excellent in her field. I would recommend her as a realtor above others that I know. Her expertise is unmatched. Donna also works very hard to support her communtiy and her favorite charity, "The American Cancer Society". She is a key person working with the annual walk and has many other fundraisers she assists with throughout the year. I am always inspired by Donna Austin! I am proud to know such an honorable woman and would recommend her professionally and personally!
I know what makes a good realtor and Donna Austin of Jones-Healy is one of the best in the business. Donna Austin is dependable and reliable which is important when dealing with one of the most expensive purchases people make in their lifetime. Donna is also determined to help her buyers and sellers fulfill their real estate goals. I have recommended Donna Austin in the past and will continue to do so in the future without hesitation.
I believe that she exhibits professionalism and sincerity. Most recently we were dealing with a customer that required a great deal of attention. Donna took her by the hand and led her to homeownership. Donna illustrates compassion and understanding with her clients. I believe this is the core of Donna. She really cares about people and always does the right thing for them. I believe that many times, we as professionals fail to realize that it is about the customer and not ourselves. Donna’s actions define that time and time again. She is extremely passionate about her position by realizing she is the advocate and their voice. She always looks out for their best interest even if it means she may not close a deal.
She is an amazing Realtor and person. The manner in which she treats her customers is truly refreshing. I count it an honor to work along side a professional like Donna. Her attitude and dedication to customer service is only measured by her willingness to succeed in finding the perfect home for you. Donna, thank you for making the world of home buying a positive experience for every one of your current and future customers! Your Business Partner and Friend,
She was on top of everything from day one to the end. Appreciate her going the extra mile to make sure everything was done in a timely manner. She had excellent and reliable references for contractors. Over all a very pleasant experience. We would highly recommend her to anyone. Thank you for the awesome job Donna.
We have referred her several times to others as well. Our recent closing on 53 Portero was the worst case scenario and had it not been for Donna servicing us, we may not have followed through with the deal. We closed on May 12, 2017 and were notified later that day that there was a problem with the probate, so the closing was null and void. Donna was a pitbull on our behalf and the deal was finally closed for the 2nd time on May 25, 2017. It took Donna a lot of work, but she managed to get us closed in a relatively short amount of time. Donna told us not to stress. She carried the stress for us!! Again a pitbull, on our behalf. We would never call another "regular" Real estate individual because Donna is tried and true. She is a professional with high ethics. Donna is out Realtor and there will be more closings to come from us. RE/MAX of Pueblo should be aware of Donna's worth to this company and this community.
She truly is an advocate for her consumer. I will never forget how she fought to help me find the right home. Amazing! Thank you Donna. ❤️